At Bladuva, we are committed to providing exceptional services and products designed to support vacation rental entrepreneurs. We understand that sometimes circumstances may require you to seek a refund for your subscription pack purchase. This Refund Policy outlines our refund procedures and terms. Please read this policy carefully before making a purchase, as it governs your rights and responsibilities regarding refunds.

1. Eligibility for Refund:

We offer refunds under the following circumstances:

Dissatisfaction: If you are dissatisfied with the subscription pack you purchased from Bladuva, you may request a refund. We value your feedback and encourage you to share your concerns with us.

Technical Issues: In the event of technical issues or difficulties accessing the subscription pack content, we will investigate and, if necessary, provide a refund.

2. Refund Request Process:

To request a refund, please follow these steps:

Contact our customer support team at support@bladuva.store within 7 days of your purchase.

Clearly explain the reason for your refund request, providing any necessary details to help us understand the issue.

Our customer support team will review your request and aim to respond within 3 business days.

3. Refund Amount:

The amount refunded will depend on the specific circumstances and the type of subscription pack purchased. We may offer a full or partial refund.

4. Refund Method:

Refunds will be processed using the same payment method you used for the original purchase. If this is not possible due to technical constraints, we will work with you to determine an alternative method for the refund.

5. Exclusions:

Please note that the following situations are not eligible for refunds:

Requests made beyond 7 days of the purchase date.

Failure to contact our customer support team for resolution before requesting a refund.

Circumstances beyond our control, such as changes in your business needs or situations unrelated to the quality of our subscription pack.

6. Contact Us:

If you have any questions or concerns regarding this Refund Policy or need assistance with a refund request, please contact our customer support team at support@bladuva.store.

7. Changes to this Refund Policy:

Bladuva reserves the right to amend or update this Refund Policy at any time. Any changes will be communicated to customers through our website or by direct notification. Your continued use of our services after any such changes signifies your acceptance of the revised policy.

Thank you for choosing Bladuva for your vacation rental business needs. We are dedicated to your success and are here to assist you in any way we can.